The U.S. Department of Health and Human Services (“HHS”) Office of Civil Rights (“OCR”) issued the Final Rule implementing the prohibition of discrimination under Section 1557 of the Affordable Care Act (ACA).

To help FCPA members meet the requirements, the FCPA Insurance and Compliance Director put together a comprehensive office policy and procedures manual at no cost to members.

This policies and procedures manual also outlines your required office grievance procedure and will provide documentation of your staff training.

If you have any questions, please don’t hesitate to call the FCPA or Dr. Davenport at 800-509-0538.